Return & Refund Policy

Return Policy

We have a 30-day return and refund policy, which means you have 30 days after receiving your item to request a return and refund. To be eligible for a return, your item must be:

• In generally good condition
• Products may be accepted even if slightly used
• With tags attached
• In its original packaging

To start a return, please contact us at sales@a-listveneers.com. If your return is accepted, we'll send you a return shipping label at no cost to you - we cover all return shipping costs. We'll also provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at sales@a-listveneers.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

Additionally, we do not accept returns on sale items or gift cards.

Please contact us if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund.

Customer Service

We will always strive to provide the best customer service possible. Do not hesitate to contact us at sales@a-listveneers.com with any questions or concerns.

Contact Information

• Email: sales@a-listveneers.com
• Phone: +1 210 404-4429 (Mon-Fri, 9am-5pm EST)
• Live Chat: Available on our website (Mon-Fri, 9am-5pm EST)
• Response Time: Our customer support team strives to respond to all inquiries within 24 hours during regular business hours